Privacy Policy

Last updated: May 2026

This privacy policy explains how Sakina Coaching (operated by Mohammed Zaheer, a sole trader based in the United Kingdom) collects, uses, and protects your personal data. Your privacy matters and this policy is written to be clear and straightforward.

1. Who is responsible for your data?

The data controller is Mohammed Zaheer, trading as Sakina Coaching.
Contact: mohammed@sakinacoaching.co.uk

2. What data do we collect?

We may collect the following personal information:

• Your name and email address when you book a discovery call via Calendly
• Information you share during coaching sessions or by email
• Any notes or materials created during the coaching relationship

We do not collect payment card details directly — any payments are handled securely through a third-party provider.

3. Why do we collect it?

Your data is used to:

• Schedule and deliver coaching sessions
• Communicate with you about your coaching programme
• Respond to enquiries
• Meet our legal and contractual obligations

The legal basis for processing is legitimate interest (responding to enquiries) and performance of a contract (delivering coaching services you have signed up for).

4. How long do we keep your data?

We retain your personal data for the duration of the coaching relationship and for up to 2 years afterwards, unless you request deletion sooner or a longer retention period is required by law.

5. Who do we share your data with?

We do not sell or share your personal data with third parties for marketing purposes. Your data may pass through the following trusted services in the course of delivering our service:

• Calendly — for booking and scheduling
• Google Meet / Google Calendar — for video sessions and scheduling
• Fasthosts — for email hosting

Each of these services has its own privacy policy and complies with applicable data protection law.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Request a copy of your data in a portable format

To exercise any of these rights, email us at mohammed@sakinacoaching.co.uk. We will respond within 30 days.

7. Complaints

If you have a concern about how your data is handled, you have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

8. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.